Gem Stone-Logan

Gem Stone-Logan

Systems Librarian

Technology Librarian

Mountain View Public Library
Mountain View, CA
July, 2016- Present

  • Support library services associated with the Sierra Integrated Library System (ILS) including Sierra Desktop Application, Encore, and WebPAC
  • Work with staff to optimize the ILS and research additional solutions for staff and patrons
  • Develop, automate, and distribute ILS reports using SQL (PostgreSQL), Create Lists, and Python
  • Customize Encore with CSS and jQuery
  • Work with with vendors to report problems, explore solutions, upgrade software, and evaluate new products
  • Load eResource records into ILS using MarcEdit, Python, and Sierra Data Exchange
  • Write and revise procedures for ILS administration and routine record updates
  • Provide top tier patron support
  • Regularly contribute to Sierra listserv discussions
  • Develop and maintain the computer science collection
  • Rotating reference desk and in-charge librarian duties

IT Application Engineer

High Plains Library District
Greeley, CO
March, 2005- May, 2016

  • Support library services associated with the Sierra ILS including Sierra Desktop Application, Encore, and Decision Center (2014-2016)
  • Co-lead ILS evaluation, selection, and implementation when migrating from Horizon to Sierra
  • Administered the Horizon ILS and associated products including Horizon, HIP, TM3, and Web Reporter/Narrowcast (2005-2014)
  • Integrated third-party content into public catalogs to improve user experience
  • Installed and configured EZProxy
  • Assist committees in an understanding of ILS capabilities and opportunities
  • Support and train staff across 13 locations
  • Develop, automate, and distribute ILS reports using SQL (PostgreSQL, MySQL, Sybase), Decision Center (Sierra), Web Reporter/Narrowcast (Horizon), Excel, and Analytics on Demand
  • Automated nightly database reloads from backup to second VM instance for MySQL and PostgreSQL (Sierra) as well as cross platform database loads for Sybase (Horizon)
  • Write and revise documentation for ILS procedures
  • Contact vendors to report problems, provide feedback, upgrade software, and evaluate new products
  • Regularly contribute to Horizon-L and Sierra listserv discussions

Reference Librarian

High Plains Library District
Greeley, Colorado
July, 2004 - March, 2005

  • Provided reference and information services to patrons using print and electronic resources
  • Instructed patrons in the use of library databases
  • Offered Readers Advisory services
  • Participated in online reference services through Ask Colorado
  • Taught patron computer classes

Education

University of Illinois

Urbana-Champaign, Illinois
Master of Science in Library and Information Science
Graduated December, 2003

Walla Walla College

College Place, Washington Bachelor of Arts in Computer Science
Minors in Business Administration & English
Graduated June, 2002

Additional Training

III Load Profile Training

February, 2017

ALCTS Fundamentals of Cataloging

December, 2016

III Sierra System Coordinator Basics with ASAA

December, 2014

Skills

  • Strong customer service skills with the ability to effectively communicate with customers of varying levels of expertise
  • Experience teaching technology to a wide range of ages and abilities, including staff technology training and public computer classes
  • Experience leading projects in a systematic and organized fashion while remaining flexible to unexpected obstacles
  • Excellent at finding creative solutions to difficult problems
  • Good at working well with a wide variety of personality types and skill levels
  • Continually strives to build positive relationships across the organization and community
  • Comfortable with public speaking
  • Quick learner
  • Self-motivated, organized, and detail-oriented
  • Comfortable with a variety of technical environments and applications